Legal notices
Legal information - natural person
The ecolodge-entremeretcampagne.fr website is edited by MATHILDE CORVAISIER
Address: 4 Chemin du Triangle 76930 OCTEVILLE SUR MER
E-mail: [email protected]
Telephone number: 0660504132
The director of the publication is MATHILDE CORVAISIER, 4 Chemin du Triangle 76930 OCTEVILLE SUR MER , email: [email protected], phone: 0660504132..
The site cecolodge-entremeretcampagne.fr is hosted by the company: Amenitiz solutions SL, Cl Plaza Urquinaona Num.4 P.1 Pta. c 08010 - Barcelona, +33 1 86 65 02 09.
Privacy Policy & Cookie Policy
This Privacy Policy (hereinafter the “Policy”) aims to explain to you the rules surrounding the different processing of personal data that can be implemented when you use our website accessible from the URL: closdelamare.com (hereinafter the «Website»)
The processing of personal data implemented from the Site is the responsibility of two co-controllers.
The controllers of your personal data are:
The company Amenitiz Solutions (hereinafter «Amenitiz») which manages the website of Mathilde CORVAISIER.
Amenitiz is registered under the number CIF B67096750 in Barcelona, Spain. Its head office is located at 4, Plaza d'Urquinaona, 08010 Barcelona, Spain.
Amenitiz supports hosting professionals by offering them a digital platform hosted in Saas mode allowing them to create a website for their hosting activity.
Mathilde CORVAISIER
This company is registered with the French administration of LE HAVRE under the number (hereinafter "l'Etablissement"). Its head office is located at 34 Chemin du Triangle 76930 OCTEVILLE SUR MER.
Email from the Data Protection Officer within the institution: [email protected]
Amenitiz and the Institution are hereafter jointly designated the "Data Controller". The terms “we”, “our” and “our” in this Privacy Policy refer to the Controller.
As the Controller of your Personal Data, we make every effort to protect your privacy during your visits to the Site.
This Policy allows you to learn more about the origin and use of your Personal Data and your browsing information processed when you visit our Site.
For the purposes of this Policy, the term "Personal Data" means any data that relates to you alone and allows you to be identified directly or indirectly, regardless of the Terminal you are using.
The term “Terminal” refers to the hardware equipment (computer, tablet, smartphone, telephone, etc.) that you use to view and navigate the Site.
The term "Regulation" refers to the regulations relating to personal data, and in particular to regulation no. 2016/679, the General Data Protection Regulation, the French Data Protection and Freedoms Act no. 78-17 of 6 January 1978 and the French law no. 2018-493 on the protection of personal data.
By using our Site, you agree to accept the terms of this Policy in their entirety.
If you disagree with any of these terms, you are free to stop using our Site.
This Privacy Policy is regularly updated. In order for you to be properly informed of any significant changes in advance, we will notify you by means of notifications on the services concerned or by email as appropriate.
The Site will always display the most recent version of this Privacy Policy.
1. Protection of your personal data
In accordance with the Regulations, we record all processing carried out in a register of processing that we leave at the disposal of the competent authorities.
All information you may have provided us during your visits to the Site is strictly confidential. This information is necessary for the purpose of their processing.
1.1. What Personal Data is collected and processed?
The following information may be collected and processed:
- Identification data and contact details: your first name, your surname, your gender, your postal address, your telephone number, your email address, your language and the country from which you interact with us;
- Financial and payment data: your bank details (in this respect we inform you that all payment transactions are encrypted by the receiving bank or the accredited storage centre and that we do not keep any credit card number), information about your bookings, etc.;
- Connection, geolocation (only with your consent) and navigation data; and
- Personal preferences: this includes your cookie preferences.
When we ask you to enter your personal data to access a feature, some data are mandatory fields since it is data that we need to allow you to access this feature (for example, to register your reservation we need your name and surname).
It is important that the personal information shared about you is correct and up-to-date.
We do not process any personal data that could be characterized as “sensitive” (information regarding racial or ethnic origin, political, philosophical or religious opinions, union membership, health or sexual life) within the meaning of the Personal Data Regulation.
In this regard, it is stated that our Site is not intended for children and therefore we do not process any data relating to them.
We undertake not to transfer your personal data to third parties unless exceptions are listed below in Article 1.3.
1.2. For what purposes is your Personal Data collected and processed?
The Personal Data listed above may be collected and processed for the following purposes:
Management of a reservation
The processing of your data is necessary to keep you informed of the status of your booking, the summary of your booking, accept your payment, etc.
Access to customer service
We process your Personal Data as part of our customer service in order to respond to your requests, in particular through the contact form.
Improving our services
We process your browsing and booking data for analytical and statistical purposes. Indeed, these data allow us to analyze how you use our Site and improve its ergonomics and quality.
Marketing
As part of your subscription to our newsletter, we process your data in order to manage your subscription and send you targeted information by email or SMS according to your preferences. We may also contact you via push notifications if you subscribe to this service.
Processing for marketing purposes requires your consent. You can unsubscribe from our communications at any time.
In the event that you have given us your consent to receive our communications, whether via our newsletter or via push notifications, we may use the information you have provided to us for the following purposes:
- Sharing of information about our events, products, services, current offers;
- Recommendations on certain products or services that may be of interest to you; and
- Customer survey to better understand your expectations regarding the products and services offered by our Site.
1.3. Quels sont les destinataires de vos Données Personnelles ?
Dans le cadre de l’utilisation de notre Site, vous pouvez être amené(e) à recevoir des informations de tiers avec lesquelles nous collaborons afin de vous offrir certains services. Il peut s’agir :
- D’établissements financiers et centres de stockage accrédités ;
- D’entités de détection et de prévention des fraudes ;
- De prestataires de services liés au marketing, à la communication et à la publicité.
Les Données Personnelles collectées à partir du Site sont principalement traitées par les services internes du Responsable de traitement.
Cependant, nous pouvons partager vos informations avec les tiers listés ci-avant notamment pour les raisons suivantes :
- procéder au paiement s’agissant des établissements financiers et des centres de stockage accrédités ;
- vérifier votre crédit et votre identité s’agissant des entités de détection et de prévention des fraudes ;
- optimiser votre parcours sur notre Site et améliorer nos services s’agissant des prestataires de services liés au marketing, à la communication et à la publicité.
Nous demandons aux tiers destinataires de vos données à caractère personnel de s’engager à respecter la Règlementation relative aux données à caractère personnel. Les tiers listés ci-avant peuvent seulement utiliser vos informations personnelles selon nos instructions et non pour leur propre usage.
Vos données de connexion et de navigation peuvent également être transférées à Google Analytics.
Nous pourrons également communiquer vos Données Personnelles pour répondre à une injonction des autorités légales.
1.4. How long are your Personal Data stored?
We will keep your data for a period of ten (10) years following your last booking in order to answer any questions, complaints or to maintain all the data necessary to meet legal, accounting or analysis requirements (Article L.123-22 of the French Commercial Code).
We may also store your data for research or statistical analysis, which will then be anonymized.
As part of a subscription to our newsletter, we will not contact you again if you have not opened our newsletters for more than twelve (12) months.
Any changes to this Policy will be made on this page and will be notified to you by email in the event of a material change.
The Data Controller may also keep your data for statistical research or analysis. Since these are then anonymized, no shelf-life is imposed by the Regulations insofar as it is no longer possible to “re-identify” yourself afterwards.
1.5. Hosting your Personal Data
Your Personal Data is hosted by Heroku Inc. The Landmark @ 1 Market St., Suite 300, San Francisco, CA, 94105, United States.
The servers on which your Personal Data is stored are located in Frankfurt, Germany.
In any event, the Data Controller has put in place appropriate technical measures to maintain the security of your Personal Data.
1.6. What are your rights?
1.6.1. Consent
Your consent must be clear and unequivocal. Therefore, when you agree to complete the Site contact form:
- you are explained how your Personal Data will be used;
- you must check a box to validate your consent;
- children under 13 years of age may not give their consent.
1.6.2. Other rights
In accordance with the Regulations, you have the following rights over your Personal Data:
- Right to access data: this right allows you to receive a copy of the Personal Data we hold about you;
- Right to rectification: this right allows you to request the correction of inaccurate or incomplete Personal Data concerning you;
- Right to the deletion of your Personal Data: this right gives you the possibility to ask us to delete your Personal Data if one of the legal reasons is fulfilled:
the Personal Data are no longer necessary with regard to the purposes of the processing;
you have withdrawn your consent on which the processing is based;
you objected to the processing through your right of opposition;
the processing of your Personal Data is unlawful; or your Personal Data must be erased under a legal obligation.
- Right to the limitation of the processing of your Personal Data; this limitation of the processing may be achieved when:
you dispute the accuracy of your Personal Data;
you do not object to the erasure of your Personal Data in the context of unlawful processing but require that it be limited;
your Personal Data is no longer used by our services but is only necessary for the recognition, exercise or defense of a right in court; or you object to us using your Personal Data through your right to object.
- Right to the portability of your Personal Data: you can contact us to provide you or another controller with your Personal Data in a structured, commonly used and machine-readable format;
- Right of objection: you can contact us when
Processing is carried out in the public interest or for the purposes of our legitimate interests; you may oppose it solely for reasons relating to your situation; or
the processing is carried out for the purpose of commercial prospecting; you may object to it at any time and without any explanation being given to us.
- Right to determine the fate of your Personal Data after your death (the e-testament) : One of the specificities of the French regulations is that it allows you to send us your instructions concerning the way we will process your Personal Data after your death. As such, you can choose whether they are deleted or transmitted to one of your loved ones.
Regardless of the purpose or legal basis under which we process your data, you can therefore, at any time and without any cost, send us an email to benefit from your rights at the following address: [email protected]
Or send us a letter at the following address:
4 Chemin du Triangle 76930 OCTEVILLE SUR MER
Please note, however, that we are not always able to respond favourably to your request for legal reasons that we will bring to your attention, if necessary, after receiving your request.
In any event, we remind you that you have the right to lodge a complaint with the competent administrative authority.
1.7. What are the legal grounds for processing?
For the processing of your data, we rely on legal grounds that depend on how you interact with our Site.
When you purchase products from our Site, we collect and process your personal data to perform the contract that binds us to you. For example, we need your postal contact details to deliver your order or your bank details to make the payment.
We also rely on other legal bases such as your legitimate interests. For example, we consider it in your interest that your identity cannot be used for fraudulent purposes, that the people in our customer service have access to your order information to better serve you or that we can better understand your use of our Site in order to improve its ergonomics and the services we offer you.
Finally, when it comes to the processing of Personal Data for the purpose of prospecting, the legal basis of the processing is your consent (see above Article 1.6.1.).
2. Safe Internet Browsing
2.1. Integrity of your data on the Internet
The Site has appropriate security measures to prevent any loss, use or unauthorized access, modification or disclosure of your Personal Data.
All personal data collected is stored on secure servers. The Data Controller also has procedures in place to manage any personal data breach.
2.2. Malicious Uses
It is recommended that you connect only on secure networks, preferably private networks. Be aware of the risks involved on public Wi-Fi networks.
Regardless of the Data Controller to whom you have voluntarily transmitted your Personal Data and taking into account the nature of the Internet network, other operators, without any link to the Data Controller, are able to capture the Personal Datawithout your consent, especially when browsing the Internet. Therefore, we recommend that you install anti-virus and «anti-spyware» on your computer and update them regularly.
2.3. Spoofing / Phishing / Phishing
The Data Controller will never email you to obtain personal information.
If you receive an email on behalf of the Data Controller asking you to provide sensitive personal information (bank data, your privacy, etc.), please do not reply to it and send us this email so that we can take the necessary actions.
You will only be required to provide your account information once you have logged into the Site directly via your browser.
3. Cookie Policy
A cookie is a sign-in cookie, that is, a text file that can be stored in a dedicated space on the hard drive of your Terminal when you visit a website. A cookie allows its issuer to identify the Terminal in which it is stored, during the period of validity or storage of the cookie.
When visiting the Site, information relating to the navigation of your Terminal (computer, tablet, smartphone, etc.) may be stored through cookies installed on your Terminal, subject to the choices you have made regarding cookies and which you may change at any time.
What are cookies issued on our Site for?
Only the issuer of a cookie may read or modify information contained therein.
When you connect to the Site, the Data Controller may be required, subject to your choices, to install various cookies on your Terminal allowing you to recognize the browser of your Terminal during the validity period of the cookie in question. The cookies we issue are used for the purposes described below.
The cookies we issue allow us to:
to carry out studies and to establish statistics and volumes of attendance and use of the various elements composing our Site (sections and contents visited, route), allowing the Data Controller to improve the interest and ergonomics of its services;
adapt the presentation of the Site to the display preferences of your Terminal (language used, display resolution, operating system used, etc.) during your visits to the Site, depending on the viewing or reading hardware and software in your Terminal; and
implement security measures, such as when you are asked to re-connect to content or service after a certain period of time.
3.2. Your choices regarding cookies
There are several ways to manage cookies. Any settings you may make may change your Internet browsing and your conditions of access to certain services requiring the use of cookies.
You can choose at any time to express and modify your wishes regarding cookies, by the means described below.
In particular, you can configure your browser software so that cookies are stored on your Terminal or, on the contrary, that they are rejected, either systematically, or according to their issuer.
You can also configure your browser software so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be stored on your Terminal. For more information, see How to make your choices, depending on the browser you use; in Article 4.2.3. below.
3.2.1. The agreement on cookies
The registration of a cookie on a Terminal is essentially subject to the will of the user of the Terminal, who can express and modify at any time and free of charge through the choices offered to him by his browser software.
If you have accepted in your browser software the storage of cookies in your Terminal, the cookies embedded in the pages and contents you have visited may be temporarily stored in a dedicated area of your Terminal. They will be readable only by their issuer.
3.2.2. Refusal of cookies
If you refuse to store cookies on your Terminal, or if you delete those already registered, the quality of the services offered by the Site will not be impaired.
However, you will no longer be able to benefit from a number of features that may be necessary to navigate certain areas of the Site. This would be the case if you tried to access the content or services for which the setting of cookies is strictly necessary (e.g.: booking a stay). This would also be the case where the Data Controller -or its service providers- could not recognise, for technical compatibility purposes, the type of browser used by your Terminal, its language and display settings or the country from which your Terminal appears to be connected to the Internet.
If applicable, the Data Controller declines any responsibility for the consequences related to the operation of its services resulting from the impossibility for it to save or consult the cookies necessary for their operation and that you have refused or deleted.
We specify that certain cookies may not be deleted insofar as they are strictly necessary for the technical operation of the Site.
3.2.3. How to exercise your choices, depending on the browser you use?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser which will let you know how to change your cookie wishes.
For Internet Explorer:
http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
For Safari:
https://support.apple.com/en-gb/guide/safari/sfri11471/mac
For Google Chrome:
http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
For Firefox:
http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
3.2.4. Delete your cookies
You can delete all your cookies or only those you want. Deleting cookies does not prevent browsing or reinstallation during browsing. This allows you to master at some point the cookie library of your browser. Technical cookies, necessary for navigation, will be reinstalled if you visit the Site.
Below, we explain the procedure to follow according to your browser.
Chrome
From the Chrome menu, select “Settings”
View advanced settings
Go to “Confidentiality” paragraph
Click on “Content Settings”
In the “Cookies” section (first paragraph), click on “Cookies and Site Data”
Look for the cookies you want to delete and click “OK”. You can also choose to delete all your cookies.
Firefox
From the Firefox menu, go to “Tools” and then to “Options”
On the "Privacy" tab, click on "Show cookies"
Search for the cookies you want to delete and click on «Delete cookies»
Internet Explorer
Internet Explorer does not allow the management of cookies on a case-by-case basis. To delete all your cookies:
Click on “Tools” and then on “Internet Options”
In the “General” tab, under “Browsing History”, click “Delete”
Check the box "Cookies" and click on "Delete"
Safari
From the Safari menu, select “Preferences”
In the opened window, go to the “Security” tab
Click on “Show cookies”
In the opened window, locate and select the cookies you want to delete, and click on “Delete”
3.2.5. Private Navigation
The «Private navigation» mode, offered today by all browsers, mainly allows to browse the Internet without keeping a history of visited pages or downloads. Regarding cookies, all those that have been saved during your browsing will be deleted when you close your browser. It is therefore not a solution to refuse cookies; however, their lifetime remains limited to the duration of your browsing.
3.2.6. Disabling third-party cookies
The deactivation of third-party cookies allows you to accept only cookies deposited by the Site that you also have the option to deactivate, delete or limit. Here is the procedure to follow, according to your browser, if you wish to refuse third-party cookies:
Chrome
From the Chrome menu, select “Settings”
View advanced settings
Go to “Confidentiality” paragraph
Click on “Content Settings”
In the paragraph "Cookies" (first paragraph), check the box "Block cookies and third-party website data"
Save the changes by clicking “OK”
Firefox
From the Firefox menu, go to “Tools” and then to “Options”
On the "Privacy" tab, check the "Accept cookies" box
For the "Accept third-party cookies" setting, select "Never"
Save the changes by clicking “OK”
Internet Explorer
From the Internet Explorer menu, go to “Internet Options”
In the “Privacy” tab, click the “Advanced” button
Accept internal cookies, refuse third party cookies
Save the changes by clicking “OK”
Safari
From the Safari menu, select “Preferences”
In the opened window, go to the “Security” tab
If you wish, "Accept cookies", select "Only from the sites I visit"
3.2.7. Your choices expressed online directly to us
If you do not wish to:
that we collect data about your navigation,
that in the context of an inscription via a special operation we can identify the original special operation,
you can choose to disable all third-party cookies, which are not essential to browsing the Site.